Hospitality Training Workshops

Do you have employees that are not only costing you money, but also damaging your brand through silly mistakes and skills gaps?
Do you struggle to address employees who are insubordinate, or not performing as expected?
This workshop, presented by Liselette Laubser, will help you address this behaviour, and even show you how to dismiss when necessary, without concern of a negative outcome at the CCMA.
When:  Thursday, 26 March 2020
Where:  The Farmers Hall/Boeresaal
Time: 08:30
Costs:  R755  (Waterberg Tourism Members)   
            R850 (Non-Waterberg Tourism Members)
Costs include workshop training guide, coffee and tea.
Book online at https://waterbergtourism.com/training-2/

Or send an email to training@waterbergtourism.com
Enquiries can be made with Judi at 083 285 2979

PLEASE NOTE: According to the regulations put forth by the President regarding the government’s measures to control COVID-19/Corona Virus, our meeting will conform, and is therefore allowed.  The venue is spacious, with good ventilation, and we’ll ensure extra seating is placed to allow everyone free movement and an increased measure of personal space.  We will also ensure there is enough soap and sanitizer in the bathroom and public areas.
Please also visit our website to find out how Waterberg Tourism is addressing all the concerns regarding the outbreak of the virus and how we as a destination, as a tourism organisation and as a community can work together to ensure this outbreak is controlled within our area.

Fashion, medical necessity or healthier lifestyle?  Whatever the reason for going gluten-free, more and more people are adopting a gluten free lifestyle.  But what does it mean to go gluten-free and how do you prepare gluten-free meals for your guests, especially if they have a medical condition that necessitates the gluten-free lifestyle?

Join us to learn:

– what is gluten-free cooking exactly?

– what is the difference between low-car and gluten-free?

– how to plan a menu and meals that is gluten-free;

– gluten-free flours and products as alternatives for wheat staples like bread and cake;

– how to adapt your current menu offerings to be gluten-free

– preparing two gluten-free dishes.

This workshop is intended for staff working in hospitality establishments

R1 100 per person (Waterberg Tourism Members)

R1 350-00 (Non-Members)

DATE:  7 April 2020
TIME: 8h30
VENUE: Lindani – Motseng Lodge
DURATION: 1 day

Includes ALL ingredients, guidebook, notepad, certificate, apron, chef’s hat and light refreshments.

Lunch will be the meals we prepare.

Vegetarianism and Veganism is on the rise, with more and more guests requiring vegetarian or vegan meal options. But what is the difference and how do we adapt our establishment’s meal offering to cater for guests requiring these specific meal options?

Join our workshop with new and exciting content to learn:

* what the difference is between Vegetarianism and Veganism;

* how to plan a menu and meals for Vegetarians and Vegans;

* Vegetarian and Vegan alternatives for meat dishes;

* how to adapt your current menu offerings to Vegetarian and Vegan dietary requirements;

* three new Vegetarian and Vegan dishes.

This workshop is intended for staff working in hospitality establishments

R1100 per person (Waterberg Tourism Members)

R1350-00 (Non-Members)

DATE:  8 April 2020
TIME: 8h30
VENUE: Lindani – Motseng Lodge
DURATION: 1 day

Includes ALL ingredients, guidebook, notepad, certificate, apron, chef’s hat and light refreshments.

Lunch will be the meals we prepare.

There is a right way to do things, and a wrong way, and when it comes to labour matters, the wrong way can lead to loads of frustration and woes at the CCMA.

This great workshop teaches how to conduct disciplinary enquiries/hearings in the correct and legal manner.  This workshop will prove valuable for business owners in all industries and is presented by Liselette Laubser from Touch Human Capital.

R755 (Waterberg Tourism Members)

R850 (Non-Waterberg Tourism Members)

DATE:  16 April 2020
TIME: 8h30
VENUE: Farmers Hall Vaalwater
DURATION: 1 day

Costs include workshop manual, coffee and tea.

Are you taking advantage of the full potential of Facebook in marketing your tourism business?  Does it often feel over-whelming, you’re not sure what to post, how often, and how to use some of the features, so you just give up?

Join us for this hands-on workshop where you will be guided step by step!  From ensuring your page is set up correctly, to developing basic content and learning to use the app features, this workshop was developed to build confidence in entry-level users using Facebook for marketing, and finally getting better results from your Facebook marketing efforts.

This workshop requires a laptop, as you will be guided by two highly skilled facilitators, working along with the rest of the workshop attendants as the facilitator as they move through the course content.  This way, you won’t left behind and leave the workshop feeling defeated once again.

R1100 per person (Waterberg Tourism Members)
R1350-00 (Non-Members)

Includes workshop manual, notebook and light refreshments. 

DATE:  22 April 2020
TIME: 8h30
VENUE: To be confirmed
DURATION: 1 day

Costs include workshop manual, coffee and tea.

Hospitality establishments often lose a lot of money in the food and beverage department, and a lot of that is because of poor menu planning with too much stock going to waste, too large portions being served and little to no costing per meal being calculated.

Join us for this workshop to teach the basics of menu and meal planning, how to costs meals and avoid food and financial wastage.

R850 per person (Waterberg Tourism Members)
R950-00 (Non-Members)

Includes workshop manual, tea and coffee. 

DATE:  13 May 2020
TIME: 8h30
VENUE: Farmers Hall,  Vaalwater
DURATION: 1 day

The Department of Labour has decided to audit around 80% of businesses in South Africa for compliance with labour legislation. The hospitality industry especially will be targeted in these compliance investigations.

This workshop will focus on what needs to be in place and what the employer’s rights are with regard to these visits.  Proper employment contracts form part of the requirements set by the Department, so this topic will also be covered.

R755 per person (Waterberg Tourism Members)
R850-00 (Non-Members)

Includes workshop manual, tea and coffee. 

DATE:  14 May 2020
TIME: 8h30
VENUE: Farmers Hall,  Vaalwater
DURATION: 1 day