Training

Offer guests world-class table service with this course designed to bring out the best in customer and food service from your waiters.
This also includes how to set-up and clear a table professionally.
Additionally, we’ll also cover table décor trends and inspirations for 2020!

COSTS:

R600-00 per person (Waterberg Tourism Members)
R850-00 (Non-Members)
Includes guidebook, notepad, certificate and light refreshments.

DATE:  Tuesday, 5 November 2019

VENUE:  Boeresaal/Farmer’s Hall

TIME: 08:30 for 09:00

DURATION: 4-5 hours

Please note workshop attendance is capped at a maximum of 12 participants.

Bookings close on 1 November 2019

Vegetarianism and Veganism is on the rise, with more and more guests requiring vegetarian or vegan meal options.

But what is the difference and how do we adapt our establishment’s meal offering to cater for guests requiring these specific meal options?

Join our workshop to learn:

• what the difference is between Vegetarianism and Veganism;
• how to plan a menu and meals for Vegetarians and Vegans;
• Vegetarian and Vegan alternatives for meat dishes
• how to adapt your current menu offerings to Vegetarian and Vegan dietary requirements;
• three new Vegetarian and Vegan dishes

COSTS:

R1100 per person (Waterberg Tourism Members)
R1350-00 (Non-Members)

Includes ALL ingredients, guidebook, notepad, certificate, apron, chef’s hat and light refreshments.
Lunch will be the meals we prepare.

DATE:  Wednesday, 6 November 2019

VENUE:  NG Kerk Saal/ Dutch Reformed Church Hall, Vaalwater

TIME: 08:30 for 09:00

DURATION: 1 day

Please note workshop attendance is capped at a maximum of 6 participants.

Bookings close on 1 November 2019

We love working in hospitality, and one of the reasons is the amazing people we meet and interact with, right?  But sometimes, guests can be challenging and we’re often at a loss to understand their behaviour, or what to do to make resolve the issues they have with our service.

Join us for our workshop where you will be trained in:

• Understanding what customer service entails;
• How to communicate – written, verbal and non-verbal;
• Cultural awareness and responses;
• Resolving conflict situations;
• Following up on customer service and conflict situations; and
• Reporting on customer interactions to management

COSTS:

R775-00 per person (Waterberg Tourism Members)
R975-00 (Non-Members)

Includes guidebook, notepad, certificate and light refreshments.

DATE:  Tuesday, 26 November 2019

VENUE:  Boeresaal/Farmer’s Hall

TIME: 08:30 for 09:00

DURATION: 1 day

Please note workshop attendance is capped at a maximum of 20 participants.

Bookings close on 22 November 2019

In a little over a month’s time it’s Christmas!
Have you planned your menu and décor yet?
Are you ready to “wow” your guests with an amazing South African Christmas experience?

Join us for our workshop and be inspired to:

• adapt traditional Christmas themes and flavours;
• plan a Christmas menu, with a South African twist;
• decorating the dining room and table with a South African Christmas flair, and at the same time enhance your establishment’s (or home’s) unique offering;
• create a very special, uniquely South African Christmas dish and guest gift item!

COSTS:

R800-00 per person (Waterberg Tourism Members)
R950-00 (Non-Members)

Includes ALL ingredients, guidebook, notepad, apron, chef’s hat and light refreshments.

Lunch will be the treats we prepare.

DATE:  Wednesday, 27 November 2019

VENUE:  NG Kerk Saal/ Dutch Reformed Church Hall, Vaalwater

TIME: 08:30 for 09:00

DURATION: 1 day

Please note workshop attendance is capped at a maximum of 10 participants.

Bookings close on 22 November 2019